Customer Support – Smoking Power Supply
A plain computer illiterate guy rings
Tech Support to report that his computer is faulty.
Tech Support : What’s the problem?
Customer : There is smoke coming out of the power supply.
Tech Support : (keep quite)
Tech Support : You’ll need a new power supply.
Customer : No, I don’t! I just need to change the startup files.
Tech Support : Sir, the power supply is faulty. You’ll need to replace
it.0
Customer : No way! Someone told me that I just needed to change the
start up and it will fix the problem! All I need is for you to tell me
the command.
Tech support : 10 minutes later, the User is still adamant that he is right. The techie is frustrated and fed up.
Tech support : (hush hush)
Tech Support : Sorry, Sir. We don’t normally tell our customers this,
but thereis an undocumented DOS command that will fix the problem.
Customer : I knew it!
Tech Support : Just add the line LOAD NOSMOKE.COM at the end of the
CONFIG.SYS . Let me know how it goes.
10 minutes later.
Customer : It didn’t work. The power supply is still smoking.
Tech Support : Well, what version of DOS are you using?
Customer : MS-DOS 6.22 .
Tech Support : That’s your problem there. That version of DOS didn’t
come with NOSMOKE. Contact Microsoft and ask them for a patch that
will give you the file. Let me know how it goes.
1 hour later.
Customer : I need a new power supply.
Tech Support : How did you come to that conclusion?
Tech Support : (hush hush)
Customer : Well, I rang Microsoft and told him about what you said,
and he started asking questions about the make of power supply.
Tech Support : Then what did he say?
Customer : He told me that my power supply isn’t compatible with
NOSMOKE!!!!!
